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Welcome to TrueAim, your premier destination for competition shooting products. Based in Bangalore, we specialize in manufacturing and distributing high-quality accessories for air rifles and air pistols, along with advanced target systems. Our close connection with our manufacturing plant allows us to design innovative products that meet the highest standards of performance and reliability. By leveraging our expertise and streamlined processes, we offer our products at competitive prices, ensuring you get the best value for your money. At TrueAim, we are committed to empowering shooting enthusiasts and professionals with the tools they need to excel.

Shipment Policy

At TrueAim, we strive to ensure that your orders are processed and shipped promptly. Here are the key details of our shipment policy:

  • Processing Time: Orders are typically processed and shipped within 3-4 business days.

  • Delivery Time: Delivery may take up to 10 days, depending on your location within India.

  • Shipping Coverage: We ship our products all over India.

  • Tracking: Once your order is shipped, you will receive tracking information via email, allowing you to monitor the progress of your delivery.

Payment Policy

At TrueAim, we aim to make your purchasing experience smooth and secure. Below are the key details of our payment policy:

  • Accepted Payment Methods: We accept various forms of payment, including credit cards, debit cards, and online payment gateways such as UPI, Net Banking, and digital wallets.

  • Payment Security: Your payment information is securely processed using industry-standard encryption to ensure your financial safety. We do not store your payment details on our servers.

  • Order Confirmation: Upon successful payment, you will receive an order confirmation email with the details of your purchase and a unique order number for tracking purposes.

  • Pricing: All prices listed on our website are in INR and are exclusive of shipping charges. Shipping fees will be calculated and displayed at checkout.

  • Taxes: Applicable taxes will be calculated based on your shipping address and included in the total amount payable at checkout.

  • Returns and Refunds: We accept returns within 30 days of purchase. If you are not satisfied with your purchase, you can return the product in its original condition and packaging for a full refund or exchange. Please contact our customer service team to initiate the return process.

  • Refund Processing: Refunds will be processed within 7-10 business days after we receive the returned product. The refunded amount will be credited back to the original payment method used during the purchase.

  • Order Cancellation: You can cancel your order within 24 hours of placing it for a full refund. After 24 hours, cancellation requests will be handled on a case-by-case basis.

For any questions or concerns regarding our payment policy, please feel free to contact our customer service team. Thank you for choosing TrueAim. We appreciate your business and strive to provide you with the best service possible.

Privacy Policy

At TrueAim, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data:

Information Collection

We collect personal information when you:

  • Register on our website

  • Place an order

  • Subscribe to our newsletter

  • Contact our customer service team

The types of personal information we collect include:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

Use of Information

The information we collect is used for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and handling.

  • Customer Service: To provide support and respond to your inquiries.

  • Communication: To send you updates about your order, promotional offers, and news about our products.

  • Improvement: To improve our website, products, and services based on your feedback and usage patterns.

Data Security

We implement a variety of security measures to protect your personal information:

  • Encryption: Sensitive data, such as payment information, is transmitted securely via SSL (Secure Socket Layer) technology.

  • Access Control: Your personal information is stored on secure servers and is only accessible by authorized personnel with special access rights.

  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except when necessary to:

  • Complete your order (e.g., with shipping companies)

  • Comply with legal requirements

  • Protect our rights, property, or safety, or that of others

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enable the site's systems to recognize your browser and capture and remember certain information. We use cookies to:

  • Understand and save your preferences for future visits

  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future

Your Consent

By using our website, you consent to our privacy policy.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and the date of the update will be indicated at the top of the policy.

Terms and Conditions

Welcome to TrueAim. By using our website and purchasing our products, you agree to the following terms and conditions:

Product Availability

All products are subject to availability. If an item is out of stock, we will notify you and offer alternatives or a full refund.

Pricing

All prices are listed in INR and are subject to change without notice. Prices exclude shipping fees, which will be calculated at checkout.

Shipping Policy

  • Processing Time: Orders are processed and shipped within 3-4 business days.

  • Delivery Time: Delivery may take up to 10 days, depending on your location in India.

  • Tracking: Tracking information will be provided via email.

Returns and Refunds

  • Return Window: Returns are accepted within 30 days of purchase.

  • Condition: Products must be returned in their original condition and packaging.

  • Refund Processing: Refunds will be processed within 7-10 business days after we receive the returned product.

Payment

We accept credit cards, debit cards, and online payment gateways. Payments are securely processed using industry-standard encryption.

Order Cancellation

You can cancel your order within 24 hours of placing it for a full refund. After 24 hours, cancellations will be handled on a case-by-case basis.

Warranty

Our products come with a warranty period as specified in the product description. Please refer to individual product pages for details.

Limitation of Liability

TrueAim is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

Contact Us

For any questions or concerns regarding our terms and conditions, please contact our customer service team at:

Thank you for choosing TrueAim. We look forward to serving you.

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